FAQs

IS JHO COSMETICS A CRUELTY-FREE COMPANY?
Yes, we are proud to be a cruelty-free company. All our lashes are 100% hand-made, sterilized, and hypo-allergenic. 

IS JHO COSMETICS AN ECO-FRIENDLY COMPANY?
Yes, we are passionate about being eco-conscious and eco-friendly. We try to minimize the use of plastics in our products and packaging materials. Most of our skin care products are made of sustainable glass. We use recyclable PET plastic containers for bath and shower products to ensure safety.

HOW LONG DOES SHIPPING TAKE?
Standard USPS Shipping usually takes 2-7 business days.

HOW LONG IS PROCESSING TIME?
Orders will be processed and shipped within 3-5 business days.

WHAT MAIL CARRIER DO YOU USE?
All orders are shipped via the United States Postal Service.

IF I HAVE QUESTIONS, WHO DO I CONTACT?
Please email us at info@jhocosmetics.com and we will be happy to assist you.